Privacy Policy

Last updated: 5th October 2026.

About this privacy policy

This Privacy Policy explains how Victoria Riley, Lunation Counselling and Psychotherapy (“I”, “me”, “my”) collects, uses, stores and protects your personal information when you use this website, contacts me or engages my services. It also explains your rights in relation to your personal information.

 Who I am

 I am Victoria Riley, the counsellor and psychotherapist responsible for the personal information I collect and hold in connection with my counselling practice.  I am committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 I am the data controller for the personal information I collect. If you have any questions about this policy or how I handle your data, please contact me using the details below:

Vikki (Victoria) Riley

Lunation Counselling & Psychotherapy

Leicester, United Kingdon

Email: lunation.cp@gmail.com

Tel: 07523883086

 What information is collected through the website and why

Information you provide directly:

  • Contact form submissions: Name, email address, phone number (optional) and the content of your message.

 When you submit information to this website via webform (contact form submission), I collect the data requested in the webform in order to respond to your submission. I will only use this data to get in touch with you to answer your questions. This information will only be stored whilst we are in contact with each other, after which it will be securely and permanently deleted.  If your query progresses to us agreeing to work together I will then send you my Contract Agreement and Privacy Notice to let you know what happens next, how your data will be used moving forwards and how long these records are kept.

Information collected automatically:

  • Website usage data: visits, pages visited. This data is kept to a minimum and is collected via cookies and analytics tools. This information is anonymised.

This website is hosted by Squarespace. Squarespace collects the website usage data for the site analytics to learn about site traffic and activity and to improve it. Squarespace needs the data it collects to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

I am not responsible for the privacy practices of third party providers. Please refer to Google Fonts and Adobe Fonts privacy policies for information on privacy and data collection.

Legal Basis for Processing

I process your personal data on the following legal basis:

  • Consent - when you submit the contact form you consent to me processing your data for those purposes. You can withdraw consent at any time.

  • Legitimate interest - to improve my website and to respond to your enquiries.

  • Legal obligation - to comply with professional, legal and regulatory requirements.

When I may share your information

I will normally keep your information confidential. I will not share your personal information with third parties except in the following limited circumstances:

  • Risk of harm: If I believe there is a serious risk to your safety or the safety of someone else, I may need to share relevant information to help manage that risk. This may include contacting emergency services where appropriate.

  • Legal requirement: I may need to share information where I am legally required to do so. Information may also be shared with my professional insurer or professional body where this is necessary in relation to a claim, complaint, or other professional matter.

  • With your explicit consent – for example, if you ask me to share information with another professional.

 About cookies

This website uses cookies, which are small text files stored on your device, to improve your browsing experience and to understand how visitors use the site. For full details please see my Cookie Policy.

 Your Rights

You have the right to be provided with clear, transparent and easily understandable information about how I use your personal data and your rights. This is why I am providing you with the information in this Privacy Policy.

You have the right to ask to have your personal data corrected if it is inaccurate or incomplete.

You have the right to ask for your information to be deleted or for its use to be restricted.

If you would like to exercise any of these rights, please contact me using the contact details at the beginning of this Privacy Policy. I will respond to your request within the time required by data protection law.

If you have any concerns about how I have handled your personal information, please speak to me first so that I have the opportunity to listen and try to resolve the issue with you.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO) if you are unhappy with how I have used or handled your personal information or if you believe my processing of your personal information does not comply with data protection law.

 Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection::

Website:  ico.org.uk

Phone: 0303 123 1113

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

 Changes to this Policy

I may update this privacy policy from time to time to reflect changes in practice or legal requirements. The date at the top of this page indicates when the policy was last revised